FAQs

Shipping

Do you offer free shipping?

Yes! We offer free shipping on all orders, unless stated otherwise. For orders below this amount, standard shipping rates apply based on your location.

Do you offer flat-rate shipping?

Yes, we provide a flat-rate shipping option for local and select international orders. The exact rate will be displayed at checkout.

Do you ship worldwide?

Absolutely! We currently ship worldwide, except in countries with shipping restrictions. At checkout, you’ll see the available options for your region.

How long does shipping take?

Domestic (e.g., USA): 3–7 business days.
International: 7–21 business days
Tracking details will be provided once your order ships.

 

Payment

Which payment methods do you accept?

We accept Shopify Payments (Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay) and PayPal for secure and fast transactions.


Product

Can I cancel or change my order after placing it?

We process orders quickly to ensure fast delivery, so changes or cancellations are only possible within 1 hour of placing the order.

Do you accept returns or exchanges?

Yes, we offer a return within 14-day on damaged items. Products must be unused and in original packaging. Please visit our Returns Policy page for full details.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can use it to track your package in real-time.

 

Other

Any question?

You can contact us through our contact page! We will be happy to assist you.